Signing in for the first time

Before you start

You need the email address and temporary password your madressah gave you. Logins are set up by the office, so there’s nothing to sign up for.

1. Find your madressah

   Go to app.madrasaty.co.uk and start typing your madressah’s name. Matches appear as you type. Choose yours, then press Continue.

   Back to website

   Find your madressah

   river

   Riverside Madressah

   Continue

   If nothing matches, check the spelling, or ask your administrator which name to look for.

2. Choose your account

   Choose Staff if you teach or work at the madressah, or Parent if your child goes there. It takes you straight on to the next step.

   Riverside Madressah

   Which account are you using?

   StaffTeachers and administrators.

   ParentGuardians checking in on their children.

   The back control names the step it returns to: here, your madressah.

3. Enter your details

   Type your email address and the temporary password you were given, then press Sign in. The eye in the password box shows what you’ve typed, if you want to check it.

   Staff

   Enter your details

   Emailbilal@example.com

   Password••••••••••

   Sign in

4. Choose your own password

   Before anything else opens, the app asks you to replace the temporary password. Type the one you were given, then a new one twice, and press Set my password. The new one needs at least eight characters, and can’t be the one you were given.

   Staff see a welcome first, with a button to begin. Some are then asked a few questions about themselves; Setting up your staff account walks through them.

If it says “Those details were not recognised”

The app gives the same message for a wrong password, the wrong madressah and the wrong account type. That’s on purpose: it means nobody can use the sign-in screen to find out who has an account. So check all three:

• the password, with the eye showing what you typed;
• the account type and the madressah, using the back control at the top of the card;
• that you’re using the email address the madressah has for you.

After five wrong passwords in a row, your account is locked for five minutes, and the same message appears even when the password is right. Wait five minutes, then try again.

If it still doesn’t work, ask your madressah’s administrator. Parents can ask the office.

Next time

The app remembers your madressah and account type on that computer or phone, so next time it opens on Enter your details. To choose differently, use the back control.

On a shared computer

Log out when you’ve finished, so the next person can’t open your account. Logging out, and light or dark mode shows where.