Signing in to the parent app

Before you start

You need the email address and temporary password the madressah office gave you. Parents can’t sign up on their own: if you haven’t had them, ask the office.

1. Open the app

   On your phone, go to app.madrasaty.co.uk. There’s nothing to download.

   To keep it on your home screen like an app:

   • iPhone, in Safari: press the share button, then Add to Home Screen.
   • Android, in Chrome: press the three dots, then Add to Home screen or Install app.

2. Find your madressah, and choose Parent

   Start typing your madressah’s name and choose it from the list, then press Continue. On the next screen, choose Parent.

   Riverside Madressah

   Which account are you using?

   StaffTeachers and administrators.

   ParentGuardians checking in on their children.

3. Sign in

   Type your email address and the temporary password, then press Sign in.

4. Choose your own password

   The app asks you to choose a new password before anything else. Type the temporary one, then your new one twice, and press Set my password. It needs at least eight characters.

   You’re in. Home shows your children, and anything that needs you.

If it says “Those details were not recognised”

That message covers a wrong password, the wrong madressah, and choosing Staff instead of Parent. Check all three, using the back button at the top of the card to go back a step.

If you also work at the madressah, you have a separate staff login with its own password. Use the one for what you’re doing now.

Still stuck? Ask the madressah office.

Next time

The app remembers your madressah, and that you chose Parent, on that phone. It keeps you signed in as long as you open it at least once a fortnight; after longer than that, sign in again.