When a child is reported absent

A line under a child’s name on the register means a guardian has told the madressah they’ll be away, and why. Here’s how to read it.

Updated 5 October 2026

What the lines say

Guardians can tell the madressah from the parent app that their child will be away. When one has, the child’s row on your register gains two short lines under their name:

What was sent, and by whom: “Illness, reported by Fatima Ahmed”.
Where it stands: whether the office has seen it yet, or for a holiday, whether it was approved.

The mark the report suggests is shaded in its own colour, so it’s ready if you need it.

Excused is shaded, not chosen: you still mark him.

Mark them yourself

Nothing is marked for you, because a child reported ill sometimes turns up after all. If they’re not in, choose the shaded mark. If they are, mark them as usual.

Mark everyone present leaves alone any child whose report suggests a mark, so it never marks someone present who was meant to be away. When only they are left, the button says Only reported absences left.

A child marked Excused who has a report needs no note when you submit: the guardian has already given the reason.

Reading the guardian’s note

Press the two lines to open the whole report: the reason, the guardian’s note, who sent it, and what the office has said. The note is often about the child’s health, so it’s shown to you and the office only.

Holidays

A holiday is asked for, not just reported, so it depends on the office’s decision:

Approved by the office: a fifth mark, Holiday, appears on that child’s row and is shaded for you. Choose it if they’re away.
Not decided yet, so expected in, or Refused, so expected in: no mark is suggested. Mark the child as you find them.

The Holiday mark only appears on a row with an approved holiday. If a family tells you about a holiday in person, ask the office to record it.