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Adding and updating a guardian

Contact details for the whole family live on the guardian’s record. Here’s what’s needed, and what’s optional.

Updated 5 October 2026

  1. Go to Guardians and press Create.

  2. Fill in who they are and how to reach them

    Section titled “Fill in who they are and how to reach them”

    These are needed: Title (Mr, Mrs, Sheikh and so on), First name, Last name, Phone, the address (Address line 1, City, Postcode and Country), Preferred contact method and Preferred language.

    These are optional: Email, Alternate phone, Address line 2 and County.

    Email can’t be the preferred contact method while there’s no email address.
  3. Press Create guardian. You can now choose them as a pupil’s primary guardian, or link them to a child already on Madrasaty.

Email is optional, but a guardian needs one to use the parent app, because they sign in with it. A new guardian starts with Phone as their preferred contact, and Email can’t be chosen until there’s an address to use.

If you later clear the email of a guardian who already has a parent login, they keep signing in with the address they had. Only the madressah’s contact address changes.

Open the guardian and press Edit guardian. Change what you need, then Save changes.

Some records brought across from an older system have the title Not recorded. That’s expected: change it when you know it.

Press Deactivate on the guardian’s record. It’s kept, marked inactive, and a deactivated guardian can’t be given a parent login.