Removing someone’s details

Before you start

There are three different things here, and only the last removes anything. Choose the smallest one that does what you need.

Stop them signing in

For someone who should no longer use the app but is still part of the madressah:

• Staff: on their record, press Revoke login under Login. Their record, registers and timesheet stay.
• Parents: on the guardian’s record, press Disable Portal login. Their record, their children’s links and all the history stay.

Either can be undone: create a new staff login, or press Reactivate Portal login.

Mark them as having left

For a pupil, family or member of staff who has left: press Deactivate on their record. The record is kept, marked inactive, so your registers, timesheets and history still make sense. A deactivated member of staff can no longer sign in, and a deactivated guardian can’t be given a parent login.

This is the usual choice when someone leaves.

Remove their details for good

When a family or member of staff asks for their details to be deleted, or your madressah’s own rules say it’s time, their record can be anonymised. For a pupil, this removes:

• their name and date of birth;
• every note on their register marks, progress records and absence reports, including what their family wrote;
• every earlier version of all of these, so nothing can be recovered.

Their marks stay, without a name, so registers and totals still add up. It can’t be undone.

There’s no button for this in the app yet. To have someone anonymised, email info@madrasaty.co.uk from your administrator account, saying who and why, and we’ll do it for you and confirm when it’s done.

A copy of someone’s information

If a parent or member of staff asks for a copy of what the madressah holds about them, email info@madrasaty.co.uk. There’s no export button for one person yet; we’ll prepare it and send it to the madressah, not to the person who asked, so that you can check it before passing it on.

Requests have time limits

A request to delete or copy someone’s information generally needs an answer within one month. Note the date it arrived, and email us straight away so there’s time to check it.