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MadrasatyHelp

For parents

Asking for a holiday

Ask the madressah before taking your child away, and see their answer in the app.

Updated 5 October 2026

  1. Go to Children, choose your child, then the Attendance tab. Press Request a holiday.

  2. Choose the First day away and the Last day away. The first day can be tomorrow or any day within the next year. Add a Note for the madressah if it helps, such as what the trip is for.

    Press Send request.

  3. The request shows on the Attendance tab as Waiting for the school. When the office decides, it changes to Approved or Refused. If they’ve added a note, open the request to read it.

    A refused request also appears on Home, under Needs your attention, so you don’t miss it.

The madressah’s reason is shown exactly as they wrote it. Your child is expected in class on those days. If you’d like to talk it over, contact the office.

Open the request and press Withdraw this request. The madressah is no longer asked, and your child is expected in class on those days.

A holiday is asked for in advance, from tomorrow onwards. If your child is away today, report an absence instead.